ProcessMaker Forum | BPM Workflow Simplified

Hi everyone, would really appreciate it if you can help me solve my problem.
I have 2 processes, one as the main process and the other one as a sub-process. I've made this kind of process that submit case from the main process to the sub-process and it works well, but when I created another main and sub-process I found this issue..the case status in the main process is 'to-do' but then it changed to 'draft' when it's submitted to the sub-process, along with error message like this..

Unable to execute INSERT statement. [wrapped: Could not execute update [Native Error: The user specified as a definer ('wf_workflow'@'localhost') does not exist] [User Info: INSERT INTO SUB_APPLICATION (`APP_UID`,`APP_PARENT`,`DEL_INDEX_PARENT`,`DEL_THREAD_PARENT`,`SA_STATUS`,`SA_VALUES_OUT`,`SA_INIT_DATE`) VALUES

We are using PM 3.1.3 community edition. Thank you.

Hi Zora99,

Without having the design it is very difficult to know what the problem is but I can let you check these points in your design.

1. Non-closing parallel gateways
2. Mixed, Converging, and diverging gateways
3. Gateway to gateway with parallel type combination.
4. Non-closing flows before adding a new diverging parallel gateway.

I hope this can help you with your problem

Thank you for the answer, I've checked my diagram and turns out that the gateway is the cause of the issue. Thank youu.

Thank you for the answer.

Zora99 wrote: ↑Sun Jun 26, 2022 10:04 pm Hi everyone, would really appreciate it if you can help me solve my problem.
I have 2 processes, one as the main process and the other one as a sub-process. I've made this kind of process that submit case from the main process to the sub-process and it works well, but when I created another main and sub-process I found this issue..the case status in the main process is 'to-do' but then it changed to 'draft' when it's submitted to the sub-process, along with error message like this..

I appreciate your response. After reviewing my graphic, it appears that the gateway is what's causing the problem. Thanks a lot.

thank you, marceloayllon
it helped a lot