BPMN project disappeared

BPMN project disappeared#827790

By Alex123567 - Thu Apr 02, 2020 8:01 am

- Thu Apr 02, 2020 8:01 am #827790

Hi there,

I'm new with ProcessMaker, using community version 3.4.7. for a while and the thing is that diagramm, that I was drewing about last 4 hours, was empty after reopening

with no errors. What did I do wrong? please help

BR,
Alex

Re: BPMN project disappeared#827799

By RicardoMG - Fri Apr 03, 2020 5:16 pm

- Fri Apr 03, 2020 5:16 pm #827799

Hi Alex! , maybe you forgot to save your process design in the "Designer" option, it is recommended that any changes that you develop you press the "save" button that is in the designer bar.

Re: BPMN project disappeared#827806

By Alex123567 - Mon Apr 06, 2020 2:13 am

- Mon Apr 06, 2020 2:13 am #827806

Hi Ricardo, thanks for your reply

As I read there are autosave option which save all that you drew every 15 sec. in processmaker also, if something not saved, program should ask before closing window: do I want to save or not? but there were no questions, so I thought that all was saved with autosave option.

Re: BPMN project disappeared#827933

By Alex123567 - Fri Apr 24, 2020 2:57 am

- Fri Apr 24, 2020 2:57 am #827933

Hi,

And another one disappeared today, only lines left

again with no error or else. Any help?

BR
Alex

Re: BPMN project disappeared#827936

By RicardoMG - Fri Apr 24, 2020 4:46 pm

- Fri Apr 24, 2020 4:46 pm #827936

Hello!

This is very strange!!
I recommend you update your processmaker to the latest version that is 3.4.10, I leave the download link below:
https://ufpr.dl.sourceforge.net/project/processmaker/ProcessMaker/3.4.10/processmaker-3.4.10-community.tar.gz

Also I leave you information from the official page of ProcessMaker for you perform the update:
https://wiki.processmaker.com/ProcessMaker_Upgrade_Plan_v2

Best Regards, Ricardo.