[aboudmurad]

first of all thank you I'm not programmer but I could build relay big and reliably process with the help of this helpful forum.

I work for non profit organization and just start using PM to organize our forms and document (DMS) and flow
but I have problem can't solve it when try to download PDF document from documents directory not work but its working in case summary.

thank you

erc_pm case.jpg (672.66 KiB) Viewed 9111 times

[RicardoMG]

Hello!
Tell you that ProcessMaker solved this problem in versions 3.4.7 onwards.

I installed "ProcessMaker community" 3.4.7 and 3.4.9 that are available in this section: https://sourceforge.net/projects/processmaker/files/ProcessMaker/

In order for other users to download other documents from other users, they must belong to a role that has the following permissions: PM_FOLDERS_OWNER and PM_FOLDERS_ALL

also maybe you want to review this information:
https://wiki.processmaker.com/3.3/Roles#PM_FOLDERS_ALL

Best regards, Ricardo.

[aboudmurad]

thanks a lot ... friend