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Mobile Apps Dynaform keeps loading after Iphone upgrades to IOS 13

Posted: Thu Oct 10, 2019 2:24 am
by waltzdragon
Hi everyone,

I have encountered a problem whereas the page of the dynaform keeps on the loading page.
IOS 13 problem.jpg
IOS 13 problem.jpg (122.54 KiB) Viewed 2697 times
Attached is the sample of dynaform which the user encountered the problem
(30.63 KiB) Downloaded 90 times
The problem only occurs after the user upgraded his/her IPhone to IOS 13.

Your help is much appreciated.

Re: Mobile Apps Dynaform keeps loading after Iphone upgrades to IOS 13

Posted: Mon Dec 09, 2019 10:01 am
by dan123dan
Hi

Please, could you send information about the current version of ProcessMaker and the current version of ProcessMaker Mobile app.

Because some version of ProcessMaker Mobile doesn't work very well with ProcessMaker.

Re: Mobile Apps Dynaform keeps loading after Iphone upgrades to IOS 13

Posted: Mon Dec 09, 2019 9:51 pm
by waltzdragon
dan123dan wrote: Mon Dec 09, 2019 10:01 am Hi

Please, could you send information about the current version of ProcessMaker and the current version of ProcessMaker Mobile app.

Because some version of ProcessMaker Mobile doesn't work very well with ProcessMaker.
Hi Dan,

Thank you for the reply, I have realized this problem and it is indeed as you said, i need to update my Processmaker version.