In Output Document Generation Couldnot insert the image

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In Output Document Generation Couldnot insert the image#824143

By jemiris - Fri Apr 26, 2019 6:26 am

- Fri Apr 26, 2019 6:26 am #824143

My problem:
1. I generate the output document generation via trigger following this wiki (https://wiki.processmaker.com/3.0/Proce ... ment.28.29)
2. I have inserted the image from public files
3. But while generating the output document the image has not inserted. I check the URL. It was correct while running outside the processmaker
4. My Processmaker version are 3.1.0 and 3.2.1
5. Even i check via sample document as given in processmaker wiki. i tried to insert processmakerlogo.png but i has not inserted in the Doc file.(https://wiki.processmaker.com/3.2/Outpu ... ing_Images)
6. Since i'm generating the output document i just send the variables with link. Other variables generated correctly except the image
7. Could you tell me any other solution why the image is not inserted in Doc(.doc) file

Last edited by jemiris on Mon Dec 16, 2019 5:04 am, edited 1 time in total.

Re: In Output Document Generation Couldnot insert the image#824149

By amosbatto - Fri Apr 26, 2019 7:31 pm

- Fri Apr 26, 2019 7:31 pm #824149

The problem is that your word processor (I see the problem in LibreOffice Writer) isn't able to resolve your domain name to be able to access the image. If I use an image from Google's server, then I have no problems, but I see the problem when I use localhost or a private IP.

When I have the following Output Document template:

Code: Select all

<html>
<head>
</head>
<body>
<p>From Google's URL:</p>
<p><img src="https://www.google.com/images/branding/googlelogo/2x/googlelogo_color_272x92dp.png" /></p>
<p>From Public Files:</p>
<p><img src="http://localhost:3212/sysworkflow/en/neoclassic/4776218255cc38055b60e62092493624/googlelogo_color_272x92dp.png" /></p>
</body>
</html>
</div></body></html>

I am able to see both images as a PDF, but I only see the top image stored at Google when I open the DOC file inside LibreOffice.

Either you need to install ProcessMaker at a public IP or store your images in a place with a public IP.

Re: In Output Document Generation Couldnot insert the image#824154

By jemiris - Sat Apr 27, 2019 4:59 am

- Sat Apr 27, 2019 4:59 am #824154

Yes, your right. I gave the public URL only (This is my public file http://test.jemiris.org:80/sysworkflow/ ... nature.jpg) Even though it's not attached in the word document. But it works in pdf file perfectly. Is there any other way I can figure out this problem

Last edited by jemiris on Mon Dec 16, 2019 5:04 am, edited 1 time in total.

Re: In Output Document Generation Couldnot insert the image#824176

By amosbatto - Tue Apr 30, 2019 12:42 am

- Tue Apr 30, 2019 12:42 am #824176

I don't think that you are using a public domain name. When I put your URL in my web browser, it isn't able to resolve the domain name:
http://test.jemiris.org/sysworkflow/en/ ... nature.jpg

Try an image from a public domain name like this and you will see that it is displayed in your DOC file:
https://www.google.com/images/branding/ ... 2x92dp.png

Re: In Output Document Generation Couldnot insert the image#824209

By jemiris - Thu May 02, 2019 2:58 am

- Thu May 02, 2019 2:58 am #824209

Thanks. I will check

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5 posts

In Output Document Generation Couldnot insert the image#824143

Re: In Output Document Generation Couldnot insert the image#824149

Re: In Output Document Generation Couldnot insert the image#824154

Re: In Output Document Generation Couldnot insert the image#824176

Re: In Output Document Generation Couldnot insert the image#824209

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