- Mon Feb 05, 2018 5:55 pm
#813075
Dear All,
The strangest thing happening on our live environment server. We created a process in our development environment and migrated it over to the live environment. The process worked perfectly in the development environment.
After allocating the appropriate user(s) to the tasks in the process when any of these users try to open a new case, the process is not visible on the new case page and as a net result, nobody can start a new case.
Has this happened to anyone before and if so how was it resolved?
The strangest thing happening on our live environment server. We created a process in our development environment and migrated it over to the live environment. The process worked perfectly in the development environment.
After allocating the appropriate user(s) to the tasks in the process when any of these users try to open a new case, the process is not visible on the new case page and as a net result, nobody can start a new case.
Has this happened to anyone before and if so how was it resolved?