[groakes]

Hi folks,

I was wondering if it Is possible to set up an inbox to manage cases in multiple workspaces.

The use case here is that some staff, particularly managers, need to have a consolidated inbox so that they can see and manage cases that are running in different workspaces.

Is this possible using the Outlook plugin in Enterprise?

Thanks
Greg

[amosbatto]

No. You might be able to modify the source code of the Outlook plugin to access multiple workspaces. Officially I'm supposed to tell you that the code of the plugin is proprietary so you need to write to ProcessMaker Inc and ask for permission to modify the source code.

The other option is to create a custom plugin that uses REST to access multiple workspaces.