- Sun Sep 24, 2017 10:59 pm
#795702
Hi All
I am trying to figure out how I can include Case Number to show when an email is sent out for Case Notes.
For eg. below information shows up in the Email notification, there's no case number in the email.
[
Subject: A note has been added to the case. Munro Leys : Branch Action Request
Case: Munro Leys : Branch Action Request
Author: Josephine Wilson
]
I am trying to figure out how I can include Case Number to show when an email is sent out for Case Notes.
For eg. below information shows up in the Email notification, there's no case number in the email.
[
Subject: A note has been added to the case. Munro Leys : Branch Action Request
Case: Munro Leys : Branch Action Request
Author: Josephine Wilson
]