[Throwaway]

Once a case has been complete, can it be "bumped" or sent back to a previous step or inbox somehow?

[ashkufaraz]

with this query you can active a case and one step of the case

Code: Select all

	update application set APP_STATUS='TO_DO' where app_number=###;
	update app_delegation set DEL_THREAD_STATUS='OPEN' where app_uid='####' and del_index=###
 

[amosbatto]

Yes, you can write directly to the database to reopen the case as Ashkurfaz describes. If you are trying to use executeQuery() in a trigger to write to the database, then you will need to configure PM to allow updating of the APPLICATION and APP_DELEGATION tables. See:
http://wiki.processmaker.com/3.0/Consul ... ore_Tables