- Tue Jul 17, 2018 2:59 am
#815197
Dear Community
I need to prevent users with a specific role from un-pausing a case, is there a way to prevent this as an Out-Of-The-Box solution? I want to prevent this even if the user is assigned to this task, I don't want user to un-pause a case before it is due.
Your help is much appreciated,
Mostafa
I need to prevent users with a specific role from un-pausing a case, is there a way to prevent this as an Out-Of-The-Box solution? I want to prevent this even if the user is assigned to this task, I don't want user to un-pause a case before it is due.
Your help is much appreciated,
Mostafa