By StephanS - Mon Jun 19, 2017 10:58 am
- Mon Jun 19, 2017 10:58 am
#793288
Hi,
I`m using PM 3.2 on a CentOS (stack 205) manual installation and I have the following problem:
While importing users from AD or creating users manually they may have "special characters" in their name like "ü" or "ä" etc.
I use the SMTP(PHP-Mailer) Function to send Mails from Processmaker. Everything is working fine except one thing:
While any HTML-Content of the templates is displayed correct also with special characters, the "sender name" can`t work with those special characters and a non standard-symbol is displayed instead. Although the database itself stores the special characters correctly.
This happens also, when configuring the Email-Server at Processmaker and use special characters in the field "Sender Name".
If I use "mailx" or "mail" from the linux-server console addressing the same smtp-server everything looks fine: I guess the server itself is set up correct.
I`ve nothing found at the wiki or the forum. Only one similar old bug (v2.0.35 http://bugs.processmaker.com/view.php?id=4542 )
Can anyone point me to the right direction, which setting I have to change to get special characters working with "Sender Name".
Thanks in advance,
Stephan
I`m using PM 3.2 on a CentOS (stack 205) manual installation and I have the following problem:
While importing users from AD or creating users manually they may have "special characters" in their name like "ü" or "ä" etc.
I use the SMTP(PHP-Mailer) Function to send Mails from Processmaker. Everything is working fine except one thing:
While any HTML-Content of the templates is displayed correct also with special characters, the "sender name" can`t work with those special characters and a non standard-symbol is displayed instead. Although the database itself stores the special characters correctly.
This happens also, when configuring the Email-Server at Processmaker and use special characters in the field "Sender Name".
If I use "mailx" or "mail" from the linux-server console addressing the same smtp-server everything looks fine: I guess the server itself is set up correct.
I`ve nothing found at the wiki or the forum. Only one similar old bug (v2.0.35 http://bugs.processmaker.com/view.php?id=4542 )
Can anyone point me to the right direction, which setting I have to change to get special characters working with "Sender Name".
Thanks in advance,
Stephan
Last edited by StephanS on Wed Jun 21, 2017 6:36 am, edited 1 time in total.