[jayandrewryan]

I found a few posts like this, but none of them are quite like what we're experiencing.

We have two separate machines from our production machine that we are planning to use for development purposes. In both cases, the system was upgraded from PM 2.5.1 to PM 3. In both cases everything was successful and we were able to login with all users.

The next day, when we went to login again, the login was accepted but went to a white screen. Through some extensive debugging, we found that the login process is stopping at line 441 of BaseUsersPeer.php:

$x = BasePeer::doSelect($criteria, $con);

At that point it simply stops.

We ran "processmaker upgrade" and now after login it sits at the initializing spinner forever.

Anyone run into this before?

[amosbatto]

What version of PHP do you have?
Theoretically PM should be able to work in PHP 5.4, but development only tests in PHP 5.5 and PHP 5.6.

Also, in your php.ini file, it is recommended to use:

Code: Select all

error_reporting = E_ALL & ~E_DEPRECATED & ~E_STRICT 
display_errors = Off

PM uses a lot of deprecated functions, so error_reporting needs to be turned off for them.

[jayandrewryan]

php -v
PHP 5.4.16 (cli) (built: Nov 6 2016 00:29:02)

And the settings in php.ini look like that.

[jayandrewryan]

Also, that doesn't seem to change that it worked for a full day and then, suddenly, stopped working with no errors.

[amosbatto]

My recommendation is to upgrade PHP. That may or may not be the cause, but the first step is to eliminate it from the list of possible causes of the problem.