Output Document Performance Issue in Ubuntu

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rinturajak
Posts: 2
Joined: Tue Nov 14, 2017 7:06 am
Country: India

Output Document Performance Issue in Ubuntu

Unread postby rinturajak » Tue Nov 14, 2017 7:14 am

Hi,
I am facing performance issue mostly with generating output document in processmaker installed in Ubuntu.

I have also enble deflate module and did the necessary additional configuration as mentioned in the below url.

http://wiki.processmaker.com/3.0/Additional_Configuration

Could you please let me know, whether I am missing any configuration related to output document.

Regards,
Rintu

amosbatto
Posts: 5467
Joined: Mon Jun 22, 2009 10:28 am
Country: Bolivia
Location: La Paz

Re: Output Document Performance Issue in Ubuntu

Unread postby amosbatto » Tue Nov 14, 2017 10:45 pm

By "performance issue", do you mean that it is taking a long time to generate an Output Document?

How big is your Output Document file? Does it contain a large grid?
Amos B. Batto ♦ ProcessMaker Technical Documentation Writer & Forum Manager ♦ Cofounder of ILLA (http://www.illa-a.org)

rinturajak
Posts: 2
Joined: Tue Nov 14, 2017 7:06 am
Country: India

Re: Output Document Performance Issue in Ubuntu

Unread postby rinturajak » Wed Nov 15, 2017 2:52 am

Hi Amos,

Thank you for your reply.

No its a single page document without any grid.

The same document when generated with Bitnami windows version is generated in no time. But when the community version is installed in Ubuntu I faced the performance issue.

Regards,
Rintu

amosbatto
Posts: 5467
Joined: Mon Jun 22, 2009 10:28 am
Country: Bolivia
Location: La Paz

Re: Output Document Performance Issue in Ubuntu

Unread postby amosbatto » Wed Nov 15, 2017 7:44 pm

This is really hard to debug. See this thread for ideas:
viewtopic.php?f=41&t=709562&p=787010&hilit=centos+performance#p787010
If your DNS or /etc/hosts file isn't resolving the domain name correctly, then it will slow down the PM server.
Amos B. Batto ♦ ProcessMaker Technical Documentation Writer & Forum Manager ♦ Cofounder of ILLA (http://www.illa-a.org)


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