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Spanish, problem with special characters

Posted: Tue Dec 06, 2011 3:33 pm
by zeiscas
Hi,
I was trying the spanish.po file translation but the special characters like "í, ó, ú,..." does not appear correct. On the other hand, the message box signaling task transfer does not show the task name (only the user)!?

Thank you for your help.

Re: Spanish, problem with special characters

Posted: Wed Dec 07, 2011 1:34 pm
by liliana
Good Afternoon,

If you are using the special characters on lables I suggest you to use this syntaxis
Code: Select all
 <![CDATA[ Ejecución de un Proceso ]]>
on this way you are notgoing to have problems with special characters in spanish.

For the other issue which version of ProcessMaker are you using?

Best Regards.

Re: Spanish, problem with special characters

Posted: Sun Dec 11, 2011 10:38 pm
by zeiscas
Hi Liliana,

Thank you very much. But, I figured out some " strange" issues!
I imported the spanish.po file and I can see the labels (well some are still in english) in spanish. But then I queried the 'Translation' table and I only have the english strings! Then, I searched the spanish.po file I can´t find the labels (for instance) 'Read' and 'Unread' but these ones appear, wrong, in spanish - 'Leídos' and 'No leídos' appear like 'LeÃdos' and 'No leÃdos'!!!
Where are these labels?

The other issue happened on 2.0.34. On 2.0.35 seems to be Ok.

Best regards

Re: Spanish, problem with special characters

Posted: Tue Dec 20, 2011 12:12 pm
by liliana
Well we have some issues on version 2.0.34 that's why we strongly recommend using the latest version, most of the issues like labels were solved of this version

Regards

Re: Spanish, problem with special characters

Posted: Fri Dec 23, 2011 3:06 am
by vincentroberts
liliana wrote:Well we have some issues on version 2.0.34 that's why we strongly recommend using the latest version, most of the issues like labels were solved of this version

Regards
Thanks for solving this issue in upgraded version.

Re: Spanish, problem with special characters

Posted: Mon Jan 23, 2012 8:59 am
by zeiscas
Hi Liliana, good morning,

This issue is not solved on version 2.0.35! The special characters are not appearing ok. On the other hand, I can't find the strings on the .po file to correct them with your sugestion ([CDATA]...).

Please, can you help me!
Thank you.

Re: Spanish, problem with special characters

Posted: Tue Jan 24, 2012 9:21 pm
by amosbatto
The CDATA trick is for labels in DynaForms. It doesn't work in .po translation files. OK, first of all, did you alter the PO file or did you download it and import it directly into ProcessMaker? If you opened the PO file, you might have changed the character encoding. Second, what happens if you change the character encoding with your web browser? In Firefox, go to: View > Character Encoding > Unicode (UTF-8)

Re: Spanish, problem with special characters

Posted: Wed Jan 25, 2012 10:24 am
by zeiscas
Hi Amos,
Thanks for your reply.
To confirm, I just downloaded again the .po file and uploaded it; same result. I also have confirmed that the browser has UTF-8. I tried to change to other encodes and some of the menus had change but the ones with problems had not!
My problem is related with the "main" labels of PM (menus). How can I access them?
I attached an image for you to see what's happen.

Saludo,
Carlos

Re: Spanish, problem with special characters

Posted: Wed Jan 25, 2012 11:05 am
by amosbatto
With versions 2.0.35 and 2.0.36 in Spanish, I can't reproduce this problem with clients running Chrome, FireFox and IE in Windows XP and clients running Firefox 8.0 and Chromium in Debian. However, all are using ProcessMaker installed on a Ubuntu 10.04 server. What OS do you have ProcessMaker installed in and what web browser are you using?

Re: Spanish, problem with special characters

Posted: Wed Jan 25, 2012 1:19 pm
by zeiscas
I tried with Win XP (home edt) and Win 7 Pro, both with Firefox 9.0.1.
I just figured out that with IE 8, in Win 7, it's ok!!!
Thanks.

Re: Spanish, problem with special characters

Posted: Wed Jan 25, 2012 3:29 pm
by amosbatto
OK, I filed a bug report about this problem.
See: http://bugs.processmaker.com/view.php?id=8389

Re: Spanish, problem with special characters

Posted: Tue Mar 27, 2012 9:42 am
by bPearlie
Oh, thanks a lot for help!
I had the same problem with these letters!
Lucky I am to find this forum! :P

Re: Spanish, problem with special characters

Posted: Wed Jun 13, 2012 7:05 pm
by pmUser2000
please double check your apache setup is using UTF8,
in fact apache and mysql needs to be in UTF8, but in PM we are forcing to use a UTF8 connection. so another option to check are your tables, which collation are you using? seems you are using latin-collation or similar instead the UTF8 collation.