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Re: Page goes to Unassigned rather than Inbox

 by zainab ¦  Tue Jul 04, 2017 8:43 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: Page goes to Unassigned rather than Inbox ¦  Replies: 4 ¦  Views: 4288

Hello heemalkumar, You can create a trigger with the following piece of code: G::header("location: casesListExtJs?action=selfservice"); die(); Assign this trigger to fire After Routing in your task. This will redirect your browser to Unassigned folder. Hope this helps. Best Regards, Zainab Sabunwala...

Re: problem downloading output document with REST api

 by zainab ¦  Thu Jun 22, 2017 4:32 am ¦  Forum: Developing processes & programming ¦  Topic: problem downloading output document with REST api ¦  Replies: 6 ¦  Views: 6658

Hello Amos, I am struggling with the similar kind of problem. I am basically generating an output document and sending the link of output document via email. When the receiver clicks on the link he is redirected to the login page. I tried your method and it still redirects me to the login page. Kind...

Re: Updated form not visible in existing cases

 by zainab ¦  Mon Apr 24, 2017 3:37 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: Updated form not visible in existing cases ¦  Replies: 2 ¦  Views: 2642

Hello Aza, Did you try to open your existing cases in incognito mode? Sometimes, the cookies and the cache create a problem. Also what is the status of the existing cases, the one who's dynaform has been changed and you are trying to access? Is it TO_DO? Looking forward to your response. Best Regard...

Re: Suggest control

 by zainab ¦  Mon Apr 24, 2017 3:00 am ¦  Forum: Developing processes & programming ¦  Topic: Suggest control ¦  Replies: 1 ¦  Views: 3009

Hello, Your code works fine, the only issue is you have to add an event so that whenever the value changes, the function is called upon which the alert will execute: function check() { //alert($("#suggest").getValue()); if ($("#suggest").getValue() == $("#suggest").getText() ) { alert("not found"); ...

Re: Automatic Ldap Sync/Import using cron job for community edition

 by zainab ¦  Fri Apr 21, 2017 3:39 am ¦  Forum: Installation & Configuration ¦  Topic: Automatic Ldap Sync/Import using cron job for community edition ¦  Replies: 4 ¦  Views: 5600

Hello ajaipandian, Currently, this feature is only available with Enterprise edition and not in community version. Advanced LDAP plugin/feature is available in Enterprise version of ProcesssMaker from 3.0 onwards. With the community version you can connect to LDAP and manually import users from the ...

Re: Admin related issue

 by zainab ¦  Thu Apr 20, 2017 6:48 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: Admin related issue ¦  Replies: 6 ¦  Views: 4623

Hello atuly7, If you do not want the current user's name to appear in the dropdown you can follow the following steps: 1. Take a hidden variable in your dynaform which stores the ID of current user that is @@USER_LOGGED. 2. Modify your SQL query to eliminate the current user: Select USR_UID,Concat(U...

Re: Parallel gateway not working properly.

 by zainab ¦  Thu Apr 20, 2017 4:39 am ¦  Forum: Development Discussion (archived) ¦  Topic: Parallel gateway not working properly. ¦  Replies: 2 ¦  Views: 8408

Hello,

Could you please attach your process, so that we could replicate this issue at our end and understand what is going on. There are duplicate entries in your database against the same case id, that is the reason it is throwing this error.

Best Regards,
Zainab Sabunwala

Re: Integration of PM with Sugar CRM

 by zainab ¦  Tue Apr 18, 2017 3:29 am ¦  Forum: Developing processes & programming ¦  Topic: Integration of PM with Sugar CRM ¦  Replies: 3 ¦  Views: 5378

Hello akshay, The functionalities of Sugar CRM have been integrated with ProcessMaker, which can be accessed through web service connection. A set of triggers are available within ProcessMaker which allows you to create with SugarCRM and manage modules. Please have a look at the documentation below ...

Re: Processmaker 3.0.1.7 Internet Explorer 9 Issue

 by zainab ¦  Tue Apr 18, 2017 3:07 am ¦  Forum: Developing processes & programming ¦  Topic: Processmaker 3.0.1.7 Internet Explorer 9 Issue ¦  Replies: 2 ¦  Views: 3154

Hello,

The supported browser for ProcessMaker 3.0.1.7 is IE 10, IE 11. Upgrade your IE and check if ProcessMaker works fine. There are still some issues reported when using ProcessMaker 3.0.1.7 with IE 10 or 11, let me know if this helps.

Best Regards,
Zainab Sabunwala

Re: connnection reset

 by zainab ¦  Mon Apr 17, 2017 4:05 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: connnection reset ¦  Replies: 16 ¦  Views: 9142

Dear PhongVan, Here are a set of possible fixes: 1. You are using chrome. Try logging into ProcessMaker using Mozilla and check if the same problem arises. 2. Another option is to clear cookies. In order to clear cookie: Go to Chrome settings > Privacy > Content Settings > Cookie > All cookie and Si...

Re: Executing Cron Scripts

 by zainab ¦  Fri Apr 14, 2017 9:29 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: Executing Cron Scripts ¦  Replies: 4 ¦  Views: 3658

Hello Bilal,

You can also create scheduled tasks in Windows using the Task Scheduler. Please refer this link for steps to be followed:
http://wiki.processmaker.com/3.0/Execut ... _Windows_7

Please let us know if you need further assistance.

Best Regards,
Zainab Sabunwala

Re: connnection reset

 by zainab ¦  Fri Apr 14, 2017 7:26 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: connnection reset ¦  Replies: 16 ¦  Views: 9142

Hello PhongVan,

Could you please elaborate, muli task?

When the user login's, does the Home tab open?

Re: Schedule Triggers

 by zainab ¦  Fri Apr 14, 2017 7:11 am ¦  Forum: Developing processes & programming ¦  Topic: Schedule Triggers ¦  Replies: 12 ¦  Views: 8194

Hello iliusha, Then the script I suggested above will work for you the best. Since it will execute periodically by configuring it in the crontab. This trigger will run independent of any cases. One more option is you can create a separate process with this trigger, and code the trigger to check for ...

Re: connnection reset

 by zainab ¦  Fri Apr 14, 2017 7:06 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: connnection reset ¦  Replies: 16 ¦  Views: 9142

Hello PhongVan,

Is this happening in case of a specific user, or with all the users?

Best Regards,
Zainab

Re: Schedule Triggers

 by zainab ¦  Fri Apr 14, 2017 6:39 am ¦  Forum: Developing processes & programming ¦  Topic: Schedule Triggers ¦  Replies: 12 ¦  Views: 8194

Hello iliusha, If you want to use for all cases, you can directly start cases from the interface and execute the triggers. You can also use timer events if you want to set them periodically, please refer to the documentation below: http://wiki.processmaker.com/3.0/Events#Timer_Start_Event As you had...

Re: Schedule Triggers

 by zainab ¦  Fri Apr 14, 2017 3:43 am ¦  Forum: Developing processes & programming ¦  Topic: Schedule Triggers ¦  Replies: 12 ¦  Views: 8194

Hello iliusha, The APP_DELEGATION stores record every time a task is derivated to next task. So for a single case there can be multiple entries depending on the number of tasks and derivations. Your APP_DELEGATION is CLOSED for one entry and OPEN for other, this indicates that one task has been comp...

Re: Schedule Triggers

 by zainab ¦  Thu Apr 13, 2017 8:17 am ¦  Forum: Developing processes & programming ¦  Topic: Schedule Triggers ¦  Replies: 12 ¦  Views: 8194

Hello iliusha, You can achieve this by calling your trigger from a script, which can be scheduled to run periodically on your server. Create the following script on your ProcessMaker server: <?php $serverAddress = "http://example.com"; //set to the server's address $workspace = 'workflow'; //set to ...

Re: I can not find group UID

 by zainab ¦  Thu Apr 13, 2017 6:12 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: I can not find group UID ¦  Replies: 4 ¦  Views: 5002

Hello, You can use the following ProcessMaker function to retrieve the Group UID: @@groupUID = PMFGetGroupUID("Employees"); This function returns the Group UID of the Group Name passed in parameters. And then you can use the @@groupUID variable in your assignment rule. Another option is to query the...

Re: Case Missing

 by zainab ¦  Wed Apr 12, 2017 4:36 am ¦  Forum: Developing processes & programming ¦  Topic: Case Missing ¦  Replies: 2 ¦  Views: 3404

Hello,

What is the value of APP_STATUS and APP_THREAD_STATUS in APPLICATION table for that case?

Best Regards,
Zainab Sabunwala

Re: Generated document is not displayed

 by zainab ¦  Wed Apr 12, 2017 4:27 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: Generated document is not displayed ¦  Replies: 5 ¦  Views: 3979

Hello, The reason user of Task1 is not able to view the document generated in Task2 is because he does not have the permission to view the document. You need to allow the user to view the documents generated throughout the case in all the tasks otherwise a user will only be able to view the document...

Re: Customize emails

 by zainab ¦  Tue Apr 11, 2017 10:11 am ¦  Forum: Developing processes & programming ¦  Topic: (SOLVED) Customize emails ¦  Replies: 4 ¦  Views: 4649

Hello marcosfpa, The email that is sent during the Forgot Password event is defined in the file retrievePassword.php . Open this file and edit the body structure in order to change the layout and image of the email that is sent. For this go to the following location and open the file: /opt/processma...

Re: Generated document is not displayed

 by zainab ¦  Tue Apr 11, 2017 7:19 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: Generated document is not displayed ¦  Replies: 5 ¦  Views: 3979

Hello atuly7, When your case is in Task 1, the document is being generated after routing, that is when in Task1 the document yet hasn't been created. If after completing Task1, when you go to Participated Cases, the case will be in Task2, now if you see the Generated Documents you will be able to se...

Re: How to skip Previous Step page on processmaker

 by zainab ¦  Tue Apr 11, 2017 6:39 am ¦  Forum: Developing processes & programming ¦  Topic: How to skip Previous Step page on processmaker ¦  Replies: 3 ¦  Views: 4147

Hello rayigo, If you want the hide the screen shown in the Screenshots, you need to create a trigger with the following code: PMFDerivateCase(@@APPLICATION, @%INDEX); G::header("Location: casesListExtJsRedirector"); die(); The task, where you want to hide this trigger, set this trigger to fire Befor...

Re: Generated document is not displayed

 by zainab ¦  Tue Apr 11, 2017 6:18 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: Generated document is not displayed ¦  Replies: 5 ¦  Views: 3979

Hello atuly7, In which task is this trigger assigned, that is in which task is the output document being generated? Also, how are you trying to see the output document in Task 1, could you please elaborate your scenario. Could you please attach your process here, so that I can have a look at it. Loo...

Re: Data correction for close case

 by zainab ¦  Fri Apr 07, 2017 6:03 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: Data correction for close case ¦  Replies: 2 ¦  Views: 2893

Hello, In order to implement this, you can provide the 'dedicated user' Process Supervisor permission and give him access to the dynaforms for that particular Process. For a particular process do the following: 1. Got to Supervisors tab 2. Drag the users to who you want to give the access from the '...

Re: passin variables from a form's text control to a php

 by zainab ¦  Thu Apr 06, 2017 5:08 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: passin variables from a form's text control to a php ¦  Replies: 4 ¦  Views: 3810

Hello, As Amos has explained this can be done through Variables Out in order to pass variables from master to subprocess, though I would like to add that in order to pass variables from sub to master process this can be done through Variables In. I have created a sample process to demonstrate how th...

Re: Adding DAta To Grid

 by zainab ¦  Wed Apr 05, 2017 6:56 am ¦  Forum: Code ¦  Topic: Adding DAta To Grid ¦  Replies: 16 ¦  Views: 45430

Hello, For the first request, you can create an Output Document, and assign it after the second dynaform. Edt your Output document with the HTML editor and include the below code to display the grid along with the values: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3....

Re: Dynaform Multi-Language Support

 by zainab ¦  Wed Apr 05, 2017 3:59 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: Dynaform Multi-Language Support ¦  Replies: 2 ¦  Views: 2891

Hello, The content in Panel is displayed dynamically by adding HTML code and using external libraries, therefore you can either add the content directly in Spanish or render it using HTML. I have attached an image below which displays the text in Panel in German Language, this can be done by directl...

Re: Adding DAta To Grid

 by zainab ¦  Wed Apr 05, 2017 3:13 am ¦  Forum: Code ¦  Topic: Adding DAta To Grid ¦  Replies: 16 ¦  Views: 45430

Hello,

What support do you require regarding Report tables?

Kindly elaborate your scenario and we will help you with a solution.

Best Regards,
Zainab Sabunwala

Re: SQL SERVER Connectivity over Intranet

 by zainab ¦  Tue Apr 04, 2017 8:36 am ¦  Forum: Using ProcessMaker 3 ¦  Topic: SQL SERVER Connectivity over Intranet ¦  Replies: 6 ¦  Views: 5128

Hello, ProcessMaker uses MySQL as it's default database. Nonetheless, you can connect to external databases to query tables and store data. You can achieve this by creating External Database Connection from the ProcessMaker's Interface. Please have a look at this documentation to connect to SQL Serv...

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