Hello,
I have been detected a ramdom issue trying to updoad/download some .pdf files with the multiplefile option. The functional user upload a .pdf file and the screen doesn't indicates any errors. When we search for the uploaded documents of the case it appears, but it can not be dowloaded.
It appears in the DB, with APP_DOC_STATUS = 'ACTIVE'
SELECT *
FROM CONTENT C, APP_DOCUMENT AD
WHERE C.CON_VALUE = 'DOCUMENTO XX.pdf'
AND AD.APP_DOC_UID = C.CON_ID
AND AD.APP_UID = '13796469860194c63227cd6061832385' -- CASE ID
AND C.CON_LANG = 'es-ES';
When we search in the Processmaker server, we can not find the file
example: /app/processmaker/shared/sites/workflow/files/705/133/642/5f7f291dd6d465034750629
Can you please help me with this issue, like I said it before it happens with some .pdf files not all of them.
Thanks in advance